I'M A NEW CLIENT, HOW DO I BOOK AN APPOINTMENT? 

Please get in touch via phone or e-mail so I can ensure your needs can be met and to book a consultation. If you have been referred directly by your Ear Nose and Throat specialist, I will contact you once I have received this. 

 

DO I NEED A REFERRAL FROM MY GP?

No. You can refer yourself to Vocality. However, an initial consultation with another specialist such as an Ear Nose and Throat and/or respiratory physician may be required prior to commencing treatment in order to best meet your needs. Do not hesitate to contact me to discuss this further.

 

WHAT DO I NEED TO DO PRIOR TO MY INITIAL CONSULTATION?

Please complete and return any questionnaires which have be sent to you. If you are undergoing a telehealth appointment, please review the information regarding telehealth on this website here. 

 

WHAT SHOULD I BRING TO MY INITIAL CONSULTATION?

Please bring a list of your medications and any medical records which are pertinent to your presenting symptoms e.g. copy of reports from your doctors pertinent your current symptoms. A glass of water and a notepad and pen to make notes during our session may also be beneficial.

 

HOW DO YOU ACCEPT PAYMENT?

Payment is accepted via bank transfer. You will be invoiced following each session and full payment should be made within seven days. 

 

CAN YOU PROVIDE ME WITH A LETTER TO MY INSURANCE COMPANY?

You will receive a copy of your invoice to give to your insurance company. I can also offer a written report (at extra cost) explaining your symptoms, the medical necessity of treatment and estimated cost of treatment. Other details can be added to this letter if requested by your insurer.

 

DO YOU OFFER SERVICES FOR CHILDREN?

I only offer services for children with voice disorders. For those with speech and language delay or disorder, your needs can be best met either the Ministry of Education or another private Speech Therapist who specialises in this area. We strongly recommend you only engage with a therapist who is a registered member with the New Zealand Speech-language Therapists’ Association (NZSTA). Please see the respective links below. 

Ministry of Education:
 
https://www.education.govt.nz/school/student-support/special-education/supporting-students-with-speech-language-and-communication-needs/

Private Speech-language Therapist listings:
https://speechtherapy.org.nz/find-a-therapist/

Registered members list:
https://speechtherapy.org.nz/wp-content/uploads/2021/08/Registered-Members-Listing-as-at-6.8.21.pdf

 
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